Privacy Policy

Last updated: May 8, 2026

1. Introduction

Pets of Canada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Pets of Canada, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Account credentials and profile information
  • Pet listings and descriptions
  • Messages and communications with other users
  • Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, links clicked)
  • Location data (if you enable location services)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process pet listings and facilitate adoptions
  • Enable communication between users
  • Send important updates and notifications
  • Improve our website and user experience
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With other users: Pet listings and basic profile information are visible to other users
  • Service providers: We work with trusted third-party services for hosting, analytics, and payment processing
  • Legal requirements: We may disclose information if required by law or to protect our rights
  • Business transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure hosting and infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Control cookie preferences
  • Request data portability

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and features
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Pets of Canada is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@petsofcanada.com

Phone: +1 (555) 123-4567

Address: 123 Pet Street, Toronto, ON M5V 3A8